Article: Staying in touch while keeping your distance – fundraising customer systems during and post Covid

The article reports on the survey of 300 charities Customer Relationship Systems – CRM’s.  While Blackbaud’s Raiser’s Edge continues to dominate the big organisations in the £10m income, it reports on newer systems enjoying considerable success and high levels of satisfaction for organisations with smaller budgets.

Charity Finance Magazine, June 2020

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