71 charities, of which 36 were hospices took part with a total of 6,482 shops included in the survey. It showed profits increasing for the first time in two years, the price of rag going back up, and a fall in shop numbers. It includes key findings, shop numbers, income and profit, paid staff, volunteers, rent, collection costs, rag, common concerns and a league table. The survey includes data from EACH shops.
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